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Participant
May 21, 2019
Question

Security Warning

  • May 21, 2019
  • 2 replies
  • 1422 views

Have been using a DVD to print articles from for years from Acrobat Reader DC with no problems.

Now I have to answer a security warning every time I go to access menus and sub-menus.

Cannot find any where to turn it off. Driving me bonkers!

Greg

    This topic has been closed for replies.

    2 replies

    Amal.
    Legend
    August 14, 2019

    Hi Gregs,

    Apologies for the delay in response, I hope you would be able to fix it by now.

    If the problem still persists, as described above you are getting the security warnings, correct?

    You may try to add the folder path to the whitelist. Go to  Edit (Windows), Adobe Reader (Mac) >Preferences>Enhanced Security> Add Folder Path.

    If that doesn't work, for the testing purpose try turning off the Protect View. Go to  Edit (Windows), Adobe Reader (Mac) >Preferences>Enhanced Security>Turn Off the Protect View and Uncheck the Enhanced Security, restart the application and check

    Note: Turning OFF the Security is for testing purpose only, please turn ON the security after testing, irrespective of the result.

    If turning OFF the security works for you please refer to the help article  - Protected Mode troubleshooting | Adobe Reader

    You may also refer to the troubleshooting steps provided in the link - How to disable the security warning dialog before postscript to PDF file conversion.

    Let us know if it works for you

    Regards,

    Amal

    Legend
    May 21, 2019

    What does this warning say exactly? (In full please)

    Participant
    May 21, 2019

               'Security Warning'

    "This document is trying to access:

    D:\xxxx.pdf

    If you trust this document, choose Allow.

    If you do not trust this document, choose Block"

    That's it. Just trying to access files from a DVD to print.

    Thanks

    Greg