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Participant
May 5, 2017
Question

Surface Pro very small icons and menu

  • May 5, 2017
  • 1 reply
  • 2530 views

hi everyone,

i have a problem with the adobe acrobat reader. i use the microsoft surface book with a extendet screen (24 inch). when i open an pdf document on the 24 inch screen the resolution is normal. but when i open it on the surface book the menu and all icons are very small. other application automticly adjust the resolution (e.g. firefox, explorer, etc) but not the adobe acrobat reader. when i use the surface book alone the resolution is ok

have anybody a solution for that problem.

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1 reply

Community Manager
May 18, 2017

Hi rened51563392,

Sorry for the delay in response. 

Does your surface pro supports 4k resolution? If yes, let us know the exact build of operating system you are using and model of surface pro?

Will be waiting for your response.

-Tariq Dar.

Participant
May 19, 2017

Hi Tariq Dar,

the resolution of the Surface Book ist 3000 × 2000 and the 27 inch screen has 1920 x 1080. The operating system is Windows 10 Pro 64bit

-Rene

Community Manager
May 19, 2017

Rene,

Thank you for your response and the information you shared.

Please check this out HiDPI, Retina display support | Adobe Acrobat, Reader  and let me know if this helps any:

-Tariq Dar