Unable to download Acrobat Reader DC on Windows 8.1

The message after downloading is: "Newer version already installed". I have tried by myself and Dell tech support has tried. Nothing works. Dell used Revo uninstaller to remove any remnants of old Adobe software. But everything has failed.

I have used Acrobat for years without a problem, but Dell did a reinstall a few days ago and this entailed downloading apps, one of which was Acrobat Reader