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A
Anonymous
September 26, 2017
Answered

Why do my PDF documents go directly to "Save"?

  • September 26, 2017
  • 1 reply
  • 644 views

For the past month or two, all the pdf documents I want to print must first be "saved" and then I can print them from there.  I had this same problem about a year ago and Adobe informed me that they were aware of the problem and that a patch would be released shortly. Shortly after that the problem disappeared.

Is there anything I can do to fix this problem or must I wait for Adobe to fix the problem from their end?

Thanks.

Karl

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi Karld,

    As you have mentioned above that when you try to print the file, it first saves and then prints.

    Try to uncheck the option to "Print to file" under the advanced tab in the Print window.

    Click Ok below to save the settings.

    Then try to print the file and check if it still asks you to save the file.

    Let us know if you still experience the issue.

    Regards,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    September 27, 2017

    Hi Karld,

    As you have mentioned above that when you try to print the file, it first saves and then prints.

    Try to uncheck the option to "Print to file" under the advanced tab in the Print window.

    Click Ok below to save the settings.

    Then try to print the file and check if it still asks you to save the file.

    Let us know if you still experience the issue.

    Regards,

    Meenakshi

    A
    Anonymous
    September 27, 2017

    Meenakshi,

    Thanks.  I did exactly what you suggested.  It worked!!

    Thank you.

    Karl

    [Private info removed]

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    September 28, 2017

    Glad to know it worked for you.

    Let us know if you need any help.

    Regards,

    Meenakshi

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