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glennd39566138
glennd39566138
Participant
October 9, 2018
Answered

Won't open scanned pdf doc ?

  • October 9, 2018
  • 2 replies
  • 2295 views

When I scan a document from my Samsung Xpress M2070FW, the document will not open: It says: "Adobe Acrobat Reader could not open "file" because it is either not a supported file type or because the file has been damaged. Please help !

    This topic has been closed for replies.
    Correct answer ~graffiti

    Sounds like your scanner may be corrupting the files. Hard to say.

    If you open the pdf file in a text application (like Wordpad for Windows), can you copy/paste the first few lines of code?

    2 replies

    glennd39566138
    glennd39566138Author
    Participant
    October 9, 2018

    It scans to .pdf. But when I try to open it ... it gives the message "Adobe Acrobat Reader could not open "file.pdf" because ...

    ~graffiti
    ~graffitiCorrect answer
    Legend
    October 9, 2018

    Sounds like your scanner may be corrupting the files. Hard to say.

    If you open the pdf file in a text application (like Wordpad for Windows), can you copy/paste the first few lines of code?

    ~graffiti
    ~graffiti
    Legend
    October 9, 2018

    Is it actually scanning to a .pdf file or is it scanning to some other file type? Usually the message says what type of file it is instead of just the word "file".

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