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A
Anonymous
January 19, 2017
Answered

No OneDrive support

  • January 19, 2017
  • 4 replies
  • 7504 views

it is not able to select onedrive as saving folder or to open a document from onedrive. Every time I choose Onedrive and swipe into my folders to my pdfs, the won't open the PDF. I can tap on the PDF but the action after doing this is, going back to the local save folder from the adobe app, without opening my file. I got a Adobe Abonnement. Please fix it fast, it's important for my job. I got this app and adobe fill & and sign for professional use

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Correct answer ptrzem

Hi, ptrzem :

I'm sorry the fix is not in the most recent release of OneDrive. I didn't want to say too much about Microsoft's plans, since I don't want to speak for another company, but I think it's safe for me to say now that they did tell us that the fix wouldn't necessarily be in the very next release of their OneDrive app.


Hello!

Today Microsoft released a new update to OneDrive (Ver 8.9). Opening PDF docs finally WORKS!

Thank you!

4 replies

mikeram69
mikeram69
Participant
March 23, 2017

Hi I am new to the forum..

i wonder if someone can help me with an issue.

I have files in my onedrive and i have fully shared them out with another user.

after connecting his adobe dc pro to onedrive he can see and edit the pdfs on his windows laptop.

he can see his files on onedrive and the shared files On onedrive through the adobe dc pro app.

however, on his iPad, using the adobe dc pro app, he cannot see the shared the files from onedrive on his iPad only his onedrive files.

any ideas?

mike

Freemason357
Freemason357
Participant
February 17, 2017

Super happy, this is magic!!!

Mike Laursen
Community Manager
Mike LaursenCommunity Manager
Community Manager
February 5, 2017

We have been working closely with the OneDrive team at Microsoft. They gave us a preview of their app with a fix in it, and my development team here at Acrobat confirmed that their fix works for us. Microsoft should be including their fix in an upcoming release of the OneDrive app.

ptrzem
ptrzem
Participant
February 9, 2017

Hello!

Yesterday a new update of OneDrive for iOS has been released in AppStore. However the issue with opening PDFs still persists (at least on iPhone 6S Plus with iOS 10.2.1)...

Mike Laursen
Community Manager
Mike LaursenCommunity Manager
Community Manager
February 9, 2017

Hi, ptrzem :

I'm sorry the fix is not in the most recent release of OneDrive. I didn't want to say too much about Microsoft's plans, since I don't want to speak for another company, but I think it's safe for me to say now that they did tell us that the fix wouldn't necessarily be in the very next release of their OneDrive app.

Mike Laursen
Community Manager
Mike LaursenCommunity Manager
Community Manager
January 20, 2017

I replied to chrisrie directly.

We are working with Microsoft on a solution to this issue.

O
ottoc83848781
Participant
February 3, 2017

Hi Mike, I think this is a very serious problem and I wish your team can fix it asap. You know how market share OneDrive is, this app is usele in case exclude OneDrive. Otto

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