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Don_Enderud
Participant
March 12, 2016
Question

All data not exporting to csv from response file?

  • March 12, 2016
  • 2 replies
  • 2336 views

I exported the response data from a distributed PDF to a csv file.  Within my distributed PDF there are a couple of address fields.  Even though the full addresses are in the response PDF, only the first lines of the addresses were included in the csv file.

Can anyone help me determine how to get all the data from all the fields when I export to a csv file?

I'm using Adobe Acrobat XI Pro, version 11.0.14.

This topic has been closed for replies.

2 replies

JR Boulay
Community Expert
Community Expert
March 18, 2016

Special characters or spaces in field names can cause issues

This is why Acrobat should not allow them.

It's a real issue because when you are exporting response data it's too late for editing field names in the original form.

Acrobate du PDF, InDesigner et Photoshopographe
Participating Frequently
March 16, 2016

Hi https://forums.adobe.com/people/Don%20Enderud ,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software:- How to reset Preference settings in Acrobat.

Is this happening with the single document or with others as well.

Also refer to this KB article :- https://helpx.adobe.com/acrobat/using/collecting-pdf-form-data.html

Regards,

Yatharth

Don_Enderud
Participant
March 17, 2016

Win 7 Home Premium SP1 64-bit, 1.6GHz, 6Gig RAM, i7 CPU (all Windows updates applied).

Adobe Acrobat Pro XI, version 11.0.15.

With the latest update of Acrobat (from 11.0.14 to 11.0.15, see my first note above), I extracted the response again and the addresses still were not complete.  This is the only response record I have to date, so I cannot tell if it will happen with others.

It seems that the extraction of the field is being terminated when the software encounters the first carriage return within the field (That's just a guess, based on observed extract data).

There are no indications that my Preference folder is corrupted (my Stamps, for example, work perfectly).

The KB article you referred me to is the one I read originally, when learning how to extract just the data.

Thank you,

Don

Inspiring
March 17, 2016

Can you share a link to a sample form?

Special characters or spaces in field names can cause issues when processing fields internally within a PDF or Excel.

Can you post a link to a sample form that exhibits this problem.