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A
Anonymous
August 22, 2016
Answered

Doesn't open a pdf file exported from Adobe InDesign.

  • August 22, 2016
  • 2 replies
  • 768 views

There is a file created by Adobe InDesign CS6. File damaged and doesn't open in the native program. The file extension *.indd.

The file was laying on the CD a few months. After working with it I exported it to PDF. And then suddenly needed to change the original file . And it doesn't open.

Now when I try to open writes: "... file is damaged (Error code: 4)".

At the same time without problems is copied anywhere.

Is it possible to recover, even with the loss of a certain part of the data?

This topic has been closed for replies.
Correct answer Dov Isaacs

The link to the tool was removed because the website in question is illegally using the Adobe name and registered trademarks and thus raises some serious questions. As such, Adobe on its forums cannot be a party to providing publicity for this entity.

          - Dov

2 replies

A
Anonymous
August 25, 2016

If there were good, there was no reason for it to break. There are, of course, the probability of viral infection and virtually zero probability of undetected error reading from disk. Try to remove/transfer the folder:

\Documents and Settings\.......\Application Data\Adobe\InDesign Your Version Adobe

Then try to open the file.

If the file is seriously damaged you will have to restore it in other ways. [ Mod: Link and description of questionable tool removed ]

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
August 25, 2016

I've tested a number of tools that promise to repair PDF files, and none of them was able to actually do that with damaged files. Acrobat already has a function built in that tries to repair common problems with PDF files while it's opening such a file. The only evidence you usually see is that Acrobat will prompt you to save the file even though you did not modify it. If Acrobat cannot repair a file, chances are that any of these tools will also not be able to do anything useful for you.

UPDATE: I noticed that the link to the tool was removed.

Dov Isaacs
Dov IsaacsCorrect answer
Legend
August 25, 2016

The link to the tool was removed because the website in question is illegally using the Adobe name and registered trademarks and thus raises some serious questions. As such, Adobe on its forums cannot be a party to providing publicity for this entity.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
August 22, 2016

Are you trying to open the InDesign file (with the extension .indd), or the PDF file you created from that InDesign file (with the extension .pdf)? If it's the InDesign file, you are in the wrong forum - try the InDesign forum instead: InDesign

If it's the PDF file, hold down the Ctrl key when you dismiss the error dialog. You will get a more technical error message. What exactly does it say?

A
Anonymous
August 24, 2016

the file was created with the extension *.indd and then created in a pdf.

T
Test Screen Name
Legend
August 24, 2016

So, which of these two files are you trying to open?

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