I had to reinstall windows & adobe. I put in my serial number & I get error message serial number not valid. FALSE. Serial number is fine.

so, what's the problem? Why do I have to waste time with this when i own the software? How do I get IMMEDIATE SUPPORT?

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Please provide the exact dot version of the software & OS installed at your system.

Please refer to this KB article :- Invalid serial number error

Let me know if it works.

Regards,

Yatharth

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