I have adobe acrobat 9 and now it says the licensing isn't valid anymore

Forum|Forum|10 years ago
January 26, 2016
1 reply
549 views

Getting this error message. I was running my Adobe Acrobat Pro 9 successfully for a while, and now this keeps popping up. I have paid for the licensing, so I don't understand why I can't operate my program any longer.

Any help would be greatly appreciated

This topic has been closed for replies.

A

Anonymous

Hi ,

What OS do you work on ?

If it is Mac,refer this ,Error: "Licensing has stopped working" | Mac OS

If on windows,refer the following link.

Error: "Licensing has stopped working" | Windows

Regards

Sukrit Dhingra

caitlinh16099675Author

Participant

I ran that and it was successful, but it keeps telling me that it's a trial version, even though I have the serial number. My serial number is correct, but after I enter it, it prompts me to an upgrade check and says I have three days left to use the product. That doesn't make any sense why I can't use my acrobat 9 as is, without having to pay for an upgrade.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded