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pommehomme
Participant
July 13, 2016
Question

There was an error opening this document. The file is damaged and could not be repaired.

  • July 13, 2016
  • 1 reply
  • 433 views

Some PDFs I receive cannot be opened by Acrobat 10.1.16 for Mac. The title is the message I receive when this happens. Other PDFs open normally.

How can I fix this?

Thanks!

This topic has been closed for replies.

1 reply

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
July 13, 2016

How do you receive them?

Can other people open them?

How are they created?

Who creates them?

Can you open them with a more current version of the free Adobe Acrobat Reader? Try downloading the most recent version of the Reader and see if they can be opened. If yes, it might be because they were saved in a newer version.

This may or may not be fixable if they are actually corrupt. It may be on their end or it may be that you have older software, so tell us more!

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