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A
awoldt
Participant
June 20, 2014
Question

Can't Export PDF

  • June 20, 2014
  • 1 reply
  • 261 views

I have now wasted another hour trying to access my subscription to Export PDF. I'm sick of your ad, which is the only thing I get when I try to export the file.. I've signed in. What's blocking the conversion to word.

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    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    June 20, 2014

    Hi awoldt,

    I'm sorry that you've been unable to access your subscription. I can understand your frustration. What happens when you sign in directly at https://cloud.acrobat.com/exportpdf? Are you able to bypass the "Subscribe now" page, then?

    Best,

    Sara

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