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nohelpatall
nohelpatall
Participant
May 6, 2014
Answered

Download new purdhae

  • May 6, 2014
  • 1 reply
  • 497 views

I don't want to start a discussion.  I want someone at Adobe to tell me how the sam hill I am to access the product I purchased.

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi there,

    I'm sorry you're frustrated with your recent purchase. If you've purchased a subscription to an Acrobat online subscription (PDF Pack, ExportPDF), you can log in to the service at Adobe Acrobat.com using your Adobe ID and password. If that's not what you've purchased, please let me know what product you are trying to access.

    Please let me know if you need further assistance.


    Best,

    Sara

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity ManagerCorrect answer
    Community Manager
    May 6, 2014

    Hi there,

    I'm sorry you're frustrated with your recent purchase. If you've purchased a subscription to an Acrobat online subscription (PDF Pack, ExportPDF), you can log in to the service at Adobe Acrobat.com using your Adobe ID and password. If that's not what you've purchased, please let me know what product you are trying to access.

    Please let me know if you need further assistance.


    Best,

    Sara

    nohelpatall
    nohelpatallAuthor
    Participant
    May 7, 2014

    Thank you for answering my call for help.  I was probably just a little impatient and was not waiting long enough for it to work.  It seems to by working great today for what I need to do.

     

    Jimmie King

    Law Office of Lawrence W. Kern

    5118 Park Avenue #600

    Memphis, TN 38117

    Phone 901-681-0997

    Fax 901-682-2697

    Confidentiality notice:

    This e-mail message, including any attachments, contains legally privileged and or confidential information.  If you are not the intended recipient(s), or the employee or agent responsible for delivery of this message to the intended recipient(s), you are hereby notified that any dissemination, distribution, or copying of this e-mail message is

    strictly prohibited.  If you have received this message in error, please immediately notify the sender and delete this e-mail from your computer.

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    May 7, 2014

    Hi Jimmie,

    So glad that it's working for you now.


    Best,

    Sara

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