Error notice when converting files?

Hi, I have just purchased Adobe to convert PDF files to word, but I keep getting an 'Error with Export' message and no other explanation...any ideas?

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Adobe Employee

Hi jlmcounsel,

Thank you for subscribing to ExportPDF service and I am sorry for the trouble.

Is your file big or complex file? Are you using it from Adobe Reader or from your browser?

Please share your PDF file if possible using below site so that I can look into the issue:

Thank you.

Hisami

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