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J
JBLUESY
Participant
May 13, 2014
Question

I am unable to create any PDF files at this time. My account is current...???? I created one earlier today!!!

  • May 13, 2014
  • 1 reply
  • 268 views

The convert box is not highlighted..????

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    May 14, 2014

    Hi JBLUESY,

    How very frustrating. I'm not aware of any system outages. Have you tried signing out, and then signing back in? I would also suggest that you clear your browser cache. Are you using the same web browser as you were when you able to convert without issue?

    Please let me know if the problem persists, and we can take it from there.


    Best,

    Sara

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