Answered
I'm unable to access ExportPDF
Why will my subscription paid membership not allow me to convert acrobat to word? This is similar to I already paid, but when I export a PDF to Excel I'm asked to pay again.
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Hi merlinfitzy,
I just checked your account using the same email address that you use here in the forums, but don't see any order history. Is it possible that you used a different email address to subscribe?
Please note, though, that it can take several hours for an order to process fully. Please try logging in again shortly using the same email address that you entered when you signed up. If you're unable to access your account, please let me know.
Best,
Sara
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