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kstine
kstine
Participant
July 9, 2014
Question

i paid for exportpdf and everytime i try to use tool on pdf, it asks me to subscribe. i have to log into website EVERY time. not acceptable. how can i export only form fields that were filled in?

  • July 9, 2014
  • 1 reply
  • 380 views

i paid for exportpdf and every time i try to use tool on pdf, it asks me to subscribe. i have to log into website EVERY time. not acceptable. Some forms can't be saved so having to log in and only use webtool to upload a saved pdf won't work.

as well, how can i export only form fields that were filled in if I can get pdf to save to computer?

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    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    July 9, 2014

    Hi kstine,

    I can see why that would be frustrating! Have you tried selecting Stayed Signed In underneath the Adobe ID and Password boxes when you try to log in?

    What did you use to create the PDF form? If you used FormsCentral, form data is saved to your online FormsCentral account. If you have Acrobat, you can export form data as described  here: Adobe Acrobat X Pro * Manage form data files

    Best,

    Sara

    kstine
    kstineAuthor
    Participant
    July 11, 2014

    Hi Sara,

    I am not sure which version of adobe tool was used to create the forms.  They all show savable in Reader X.  I do have the stay signed in box checked.  I even see my name in the top right to show I'm signed in, however, it says I need to sign up for the service. Once I do sign in again, I finally got it to export to excel, however, the everything exported, not just the form fields.  I need to manipulate data from the form fields, thus a form.   Please cancel my subscription and reimburse my credit card.  I need a tool more user friendly.

    thanks,

    Kelly

    kstine
    kstineAuthor
    Participant
    July 17, 2014

    Hi Sara,

    How do I cancel?  I requested this on July 10th and haven't heard back.  The tool does not work for me and would like to request a refund.  thank you.

    kelly

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