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EricksonOct54
Participant
July 20, 2014
Answered

I want this subscrition cancelled. If my card isn charged it will be contested. Anyone else have these issues?

  • July 20, 2014
  • 1 reply
  • 344 views

The site is not easy to navigate and the next scheduled charge is NOT what I ordered.  I am not happy as all with the multiple logins, the way this works or the payment that will be charged which is NOT what I was led to believe.

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi ericksonoct54,

    I'm sorry that your subscription is causing you frustration. While I can cancel your subscription, I can't process a refund. The fastest way for you to be taken care of is to contact Adobe Customer Support. A quick chat session with an agent should take care of things.  Here is the contact information: Contact Customer Care

    Best,

    Sara

    1 reply

    S
    Sara_ForsbergCorrect answer
    Inspiring
    July 22, 2014

    Hi ericksonoct54,

    I'm sorry that your subscription is causing you frustration. While I can cancel your subscription, I can't process a refund. The fastest way for you to be taken care of is to contact Adobe Customer Support. A quick chat session with an agent should take care of things.  Here is the contact information: Contact Customer Care

    Best,

    Sara

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