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B
Branksomepark
Participant
April 3, 2014
Question

my pdfexport is no longer working is my subscription due as I have a new card

  • April 3, 2014
  • 1 reply
  • 324 views

My pdf export is no longer working. Has my subscription ended or is it that you were unable to renew as i now have a new credit card

    This topic has been closed for replies.

    1 reply

    StacySison
    StacySison
    Participating Frequently
    April 3, 2014

    Hi Robert,

    I checked on your account and it should be valid until April 14th. You mention you have a new credit card. Here is how to update your account info:

    Go to: acrobat.com

    *Sign in the top right corner using your Adobe.com credentials

    *Click on your name (same location) and select ‘My products and services’

    *From there you can check on your status, log in/account info, etc. - and update your credit card!

    What type of trouble are you experiencing?

    When was the last time you logged into your ExportPDF subscription?

    Looking forward to hearing back from you!

    Kind regards, Stacy

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