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August 15, 2014
Question

Send history has not recorded a number of documents I sent. I was using the old send now app on my old laptop.

  • August 15, 2014
  • 1 reply
  • 277 views

   Send history has not recorded a number of documents I sent. I was using the old send now app on my old laptop.

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    1 reply

    Inspiring
    August 15, 2014

    Hi shared@bladeroom,

    Is it just some files that don't show up in your send history, or all of them? If it's all of them, are you sure that you're logged in to the old SendNow service, and not the new Adobe Send service? Sent files from SendNow won't show up in Send. It may seem like a silly question, but it is an extra step to get to SendNow, since we are in the middle of transitioning to Send...

    Let us know how it goes.


    Best,

    Sara