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A
alanirvin
Participant
August 8, 2014
Question

There is filled-in info on my form that is not showing up when I print/create pdf

  • August 8, 2014
  • 1 reply
  • 1003 views

The missing info is just at the end of the form, which is only 5 pages.  Everything else I typed in the form is showing.  What gives?

    This topic has been closed for replies.

    1 reply

    J
    Community Manager
    Josh_CoreyCommunity Manager
    Community Manager
    August 8, 2014

    Hi;

    We are working constantly to improve this service and would like to investigate this missing text.  Would you be able to share the original (not filled out) PDF/form so we can investigate?  Or even just that 5th page?  You can email to fillandsign_support@adobe.com and include a reference to this Forum post.

    Thanks,

    Josh

    A
    alanirvinAuthor
    Participant
    August 8, 2014

    Josh,

    I went back to the form again, noticed the original info was not there as if it were not saved.  I typed it, saw it on the screen for several hours, and then it was missing.  I know I typed it in originally because when I went to retype, the auto-fill pulled up so I did not need to completely re-enter the same info again.  The downloaded pdf now has the info as entered.

    Sort of a weird quirk.  I will email you the original form that was converted to fillable.

    Thanks.

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