Skip to main content
CarolinaNikki
Participant
August 21, 2014
Question

Will not combine files telling me my documents are password protected and they are not what is the issue?

  • August 21, 2014
  • 1 reply
  • 270 views

Trying to combine PDF and it is telling me my document is password protected and will not combine.  None of the files are password protected

    This topic has been closed for replies.

    1 reply

    Inspiring
    August 21, 2014

    Hi CarolinaNikki,

    It is possible that there is security applied to the PDFs that is different from an open-document password. For example, the person who created the PDF may have set it up to require a password to print or select text or images. You can tell by looking at the title bar of the PDF when you have it open in Reader. Do you see the word "Secured" in the title bar? If not, we have a bigger mystery to solve, so please let us know!

    Best,
    Sara