Ya hice pago de suscripción. ¿Por qué no funciona la conversión de PDF a Word?

Hi ilhuicamina,

I checked your account using the same email address that you use here in the forums, but don't see any order history. Is it possible that you signed up using a different email address? Or, did you sign up from within the Reader mobile app? In that case, your subscription is handled via the App store, so any questions/problems with the subscription would have to be handled there (Adobe doesn't have visibility into subscriptions purchased via the App store).

Best,
Sara