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Participant
October 4, 2014
Question

Ya hice pago de suscripción. ¿Por qué no funciona la conversión de PDF a Word?

  • October 4, 2014
  • 1 reply
  • 292 views

Ya hice pago de suscripción. ¿Por qué no funciona la conversión de PDF a Word?

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    1 reply

    Community Manager
    October 4, 2014

    Hi ilhuicamina,

    I checked your account using the same email address that you use here in the forums, but don't see any order history. Is it possible that you signed up using a different email address? Or, did you sign up from within the Reader mobile app? In that case, your subscription is handled via the App store, so any questions/problems with the subscription would have to be handled there (Adobe doesn't have visibility into subscriptions purchased via the App store).

    Best,
    Sara