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youreyesonly
youreyesonly
Participant
January 2, 2020
Answered

300 image subscription bonus. when?

  • January 2, 2020
  • 2 replies
  • 531 views

300 image subscription bonus. when?

 

I reached 350 uploads annually in November and over 300 were approved in 2019.
However, I have not received a bonus subscription yet.
When does it arrive?

This topic has been closed for replies.
Correct answer Jill_C

I contacted Adobe Support and they advised that the subscription code had been sent to me in an email - which I found in my spam folder !

2 replies

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
January 2, 2020

I contacted Adobe Support and they advised that the subscription code had been sent to me in an email - which I found in my spam folder !

Jill C., Forum Volunteer
    youreyesonly
    youreyesonlyAuthor
    Participant
    January 3, 2020

    All spam emails sent last year have already been deleted.
    My spam mail folder is empty.

    Mendelex
    Mendelex
    Participant
    January 4, 2020

    I just found it in my spam folder as well... no idea why it ended there. But if your spam emails are deleted, you better contact them imediately.

    Mendelex
    Mendelex
    Participant
    January 2, 2020

    same here, still waiting since end of November. When I spoke with the chat support at the beginning of December they told me that it should take 2-3 weeks, but I guess with xmas and NY, they extended the period (at least I hope so :))

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