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byogretir
Participant
January 13, 2022
Answered

Account validation issue

  • January 13, 2022
  • 4 replies
  • 514 views

Hello, I have not been able to login to my account for 4-5 days. It says account verification problem. I sent a message to the contact, no response yet. I have no clue as to why. Can you help me please

This topic has been closed for replies.
Correct answer Nancy OShea

Check your spam folder.

 

4 replies

M
marquc
Participant
March 11, 2022

I am amateur ozturk Adobe Stock Contributor.  I have produced 9000 products as a designer for 2 years. Since 10.03.2022, I cannot login due to account verification problem in Adobe  Stock Contributor panel.  May I know the reason?  This is the e-mail [address removed by moderator].

 

I ask you to help. I don't want it to be a waste of our hard work. If the account is blocked, why is it? If the copyright has been taken, you can ask us to delete the product, or if there is the same product, you will not accept it when you examine the product. Isn't it our fault to get copyrighted or blocked from accepted products, because your system examines the photos we send, then they are approved and published as such, please I request us not to upload the system error, please help.

 

[Email edited by moderator for clarity.]

 

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 11, 2022

@marquc,

This is a public web forum.  We don't work for Adobe.  Nobody here can help you.   Adobe does not discuss account details in this public user-to-user forum.  You must work directly with Adobe.

 

Violating the Stock Contributor Terms of Agreement is a very serious matter.  Read these links for more details:

https://helpx.adobe.com/stock/contributor/help/content-usage.html

https://www.adobe.com/legal/dmca.html

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 28, 2022

Adobe claims to be responsive! So, I would do as @Nancy OShea says. I would restrain sending too many enquiries, but you could retry if your spam folder is empty.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
January 27, 2022

Check your spam folder.

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
January 27, 2022

Email contributorsupport@adobe.com  if the problem persists.

Jill C., Forum Volunteer
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