Error message. Your account has a validation status issue. You should Contact us.

Forum|Forum|4 years ago
September 27, 2021
2 replies
573 views

I have been trying to log into my Adobe Stock Contributor account for 1 week and this error appears:

Your account has a validation status issue. You must contact us.

What should I do?

Account management

This topic has been closed for replies.

Correct answer Nancy OShea

As the message says, contact Adobe.

Stock Contributor Support: https://contributor.stock.adobe.com/contact

Nancy OShea

Correct answer

Community Expert

As the message says, contact Adobe.

Stock Contributor Support: https://contributor.stock.adobe.com/contact

Nancy O'Shea— Product User & Community Expert

Jill_C

Community Expert

The members of this Community are fellow Stock Contributors, not Adobe employees, so we cannot help you. Please submit your question directly to Adobe at this email address: contributor-support@adobe.com

Jill C., Forum Volunteer

thiagopontes00Author

Participant

I am a Adobe Contributor.

Jill_C

Community Expert

Yes, I understand that, but my point was that we, as fellow Contributors, have no access to your account so we have no way of knowing the cause or solution for the "validation status" issue you reported. That's why you need to email Adobe as indicated above.

Jill C., Forum Volunteer

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