Skip to main content
FlyingBird
FlyingBird
Known Participant
August 26, 2020
Answered

I got Unusual Sale

  • August 26, 2020
  • 2 replies
  • 1394 views

Hello,

Today mornding I got 5 extended download on one of my vector logo template.

The purchase time was within one munite. 

Please help, it's looks unusal.

What should I do now?

Thanks.

 

This topic has been closed for replies.
Correct answer Abambo

I have checked the spam folder. I haven't found any from Adobe Stock Support.

Ok, I will wait for a few days and let you know what happens.

 

Thanks for your comment.

It's been quite a lonly feeling here.


If by the end of the week, you did not get an answer, resend the request. Keep us updated here, but do not create each time a new thread. It's easier to follow the discussion if all the posts a grouped in one thread.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 30, 2020

Contact Adobe Contributor support:

Need help? (stock contributor support)

ABAMBO | Hard- and Software Engineer | Photographer
    FlyingBird
    FlyingBirdAuthor
    Known Participant
    August 31, 2020

    I have sent a message via the "Contact Us" link.

    But I haven't got any response from the Adobe support team.

    Please help.

    FlyingBird
    FlyingBirdAuthor
    Known Participant
    August 31, 2020

    Hello,

    A few days earlier I got some unusual downloads in my account.

    I have informed about those activities in this community immediately.

    But then I got a "Your account has a validation status issue." message when I try to login to my account.

    I have sent my message via the "Contact Us" link.

    --

    But it's been over 2 days, I had no response from Adobe Stock Support Team.

    I have also emailed at  contributor-support@adobe.com, but still haven't got any response.

     

    [Moderator merged the thread with a connected prior thread of yours on this forum]

    N
    nice5C96
    Participant
    August 26, 2020

    It seems like someone likes your profile or work and wanted to purchase it. Maybe you just got lucky. I suggest you request a payout asap because even though the sales are genuine. Adobe won't hesitate to block the account because they don't want money out of their pockets. 

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    August 30, 2020

    Quote:

    (...) because even though the sales are genuine. Adobe won't hesitate to block the account because they don't want money out of their pockets.

     

    That's nonsense.

    ABAMBO | Hard- and Software Engineer | Photographer
    N
    nice5C96
    Participant
    August 31, 2020

    Oh you think that's nonsense? Why don't you check the facebook groups and you'll get to know how many contributors have filed injunction about this exact issue. You know what's non sense? Sitting behind a computer and saying nonsense while pretending to be a professional while many people are losing years of work.

    If you see, you'll get to know that his account was blocked exactly after the sales.

     

    Regards, 

    Not a fake professional

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices