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Participant
September 20, 2020
Question

Incorrect display of photo previews on the contributor page

  • September 20, 2020
  • 1 reply
  • 180 views
 

Hello) I'm not sure if I'm going there. But I hope I can find help here. When I open my contributor page, in the toolbar section, not all previews of photos and illustrations are displayed. Just an empty window with a jpg icon. This makes it very difficult to work. What could be the reason? Opened in different browsers, the same thing ... Thank you for your help)

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1 reply

Abambo
Community Expert
Community Expert
December 24, 2020

This could be triggered by a proxy or a firewall blocking some of the sites Adobe uses. Try on a different computer and/or on a different network.

Clearing caches and cookies may help also.

ABAMBO | Hard- and Software Engineer | Photographer