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Chesontherun
Participant
April 24, 2019
Question

Issues with filling out W9 Forms Due to Cookies

  • April 24, 2019
  • 2 replies
  • 345 views

Is anybody else having issues filling out W9 forms in order to receive pay for sold photos without losing money due to withholding?  I have enabled cookies for the site, but I still keep getting a message that cookies are disabled, and I cannot go on to fill out the form.  I do have an ad-blocker on my browser, so do I need to completely turn everything off in order to finally get things to work correctly?  Again, I specifically have set the blocker to permit cookies from Adobe, so I am unsure as to why it is still not working correctly.

Thank you in advance for your feedback.

This topic has been closed for replies.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 26, 2019

If I'm correctly informed, then the W-9 form is not an Adobe generated form but a form that comes from the IRS. Be sure to open that with Acrobat and not with your browser.

Discussion successfully moved from Adobe Creative Cloud to Adobe Stock Contributors

ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
kgladCommunity Expert
Community Expert
April 24, 2019

generally allowing cookies and popups is all that's needed to use adobe's site.  i have AdBlocker and have no problems on adobe's site though i've not filled-out that w-9.

in any case, if allowing popups and cookies doesn't work, try a different browser.

if that fails, post a link where you see the cookie message.

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