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sarosa17417532
Participant
June 12, 2021
Answered

Login error, while trying to upload video clips from Premier Pro to Adobe Stock.

  • June 12, 2021
  • 6 replies
  • 499 views

For many days and for different Permier Pro files, I receive an error message: Upload failed, login error. while trying to upload video clips from Premier Pro to Adobe Stock. I have done this all the time, suddenly it's not working anymore. I am logged in, I have logged out and in several times. 

What is going on here? 

Thanks for your help. 

This topic has been closed for replies.
Correct answer Jill_C

Mat Hayward reported last week that this feature has been disabled.

 

https://community.adobe.com/t5/stock-contributors/unable-to-login-adobe-stock-to-export-videos-from-premiere-pro/m-p/12212128

6 replies

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
August 5, 2021

Mat Hayward reported last week that this feature has been disabled.

 

https://community.adobe.com/t5/stock-contributors/unable-to-login-adobe-stock-to-export-videos-from-premiere-pro/m-p/12212128

Jill C., Forum Volunteer
Licious
Licious
Participant
August 5, 2021

I am having the same issue!

 

Mandrila Films
Mandrila Films
Participating Frequently
July 7, 2021

Same problem here!!

V
vp.vara
Participant
June 16, 2021

I have the same problem the same error when I upload video.

The last time when that worked was 27 may.
I already update my Premier Pro, that up to date.
I also try to use Media Encoder to upload to Adobe Stock and Creative Cloud.
That still have the same problem with error to Adobe Stock.
But Creative Cloud accept my file instead.
I also try to upload jpg. file dirkt to Adobe web, that work ok.
J E L
Community Expert
J E LCommunity Expert
Community Expert
June 12, 2021

@sarosa17417532 Some people reported that servers were down at Adobe a day or so ago but that should be resolved by now. The “login error” makes me think it is on the server side and not your side, especially if you have logged out and back in. Is it only happening with video files? Can you upload a still image file without the error? It could be a caching issue or timeout error. Switching browsers is a good idea to see if that is the problem. Let us know if you find a fix!

irinas84466511
irinas84466511
Participant
June 12, 2021

А Вы не пробовали сменить браузер? 

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