Switching from Fotolia to Adobe Stock

Forum|Forum|3 years ago
April 13, 2022
1 reply
703 views

Hello. I had a Fotolia account. I couldn't switch to Adobe Stock because I got an error after entering my Fotolia account username and password. Now I'm getting sales emails from Adobe Stock, but I don't have access to my materials. https://stock.adobe.com/ru/fotolia/login is not working for me. How can I get access?

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Correct answer Abambo

Yes.

If you can't access the "contact us"-page, email contributor-support@adobe.com.

Also tagging @MatHayward for expert advice.

Abambo

Community Expert

Fotolia is offline. You need to create an Adobe contributor account and synchronize that with your Fotolia account.

https://helpx.adobe.com/stock/contributor/help/contributor-fotolia.html

ABAMBO | Hard- and Software Engineer | Photographer

T

Tim.Y.Author

Participant

I have now created a new contributor.stock.adobe.com account and entered my Fotolia account. I got a message that this account is already in use.

I think my Fotolia account is already connected to my Adobe account. But when I am logged into my Adobe account, and go to contributor.stock.adobe.com I get the message "New account creation is not available at this time." When I registered Fotolia and Adobe accounts I was in Russia, I think this is the problem.

But the problem with account migration was long before Adobe left Russia.

Abambo

Community Expert

EDIT: The Fotolia homepage now redirects to Adobe stock. So, this is not any more possible.

Contact Adobe by using the Fotolia support screen on the Fotolia page (scroll down). They should be able to help you, based on what you reported here.

~~https://fotolia.com~~

ABAMBO | Hard- and Software Engineer | Photographer

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