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markr27505062
Participant
May 27, 2021
Question

Uploading not working

  • May 27, 2021
  • 1 reply
  • 158 views

Recently when I try to upload new jpegs to my account does the uploader not work just keeps spinning around. And why does Adobe stock photos have a phone number lisgted for support for tech issues?

 

 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
May 28, 2021

Some possible remedies could be:

- Open a private window/browsing incognito.

- Clearing cache and cookies.
- Using a different browser.
- Trying a different computer.
- Trying a different network or using a VPN.

If the error is still appearing you have 2 more possibilities:

You can wait for it to pass, as there may be a temporary problem on the internet or Adobe server. The status of different services on Adobe servers may be checked here: https://status.adobe.com/creative_cloud#

You can contact contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer