Skip to main content
V
Vicasso
Participant
November 5, 2017
Answered

Why adobe asking for login through Fotolia?

  • November 5, 2017
  • 2 replies
  • 388 views

Hello Amazing People,

I'm Vicasso - a vector stock seller from India.

I had an account on Fotolia, which I deactivated two weeks back.

Today, I was trying to make a Seller account in Adobe Stock with my adobe id but it was asking my Fotolia crediantial, which is not available.

I cannot see any SKIP button also. Please help me.

Thank you,

Vicasso

This topic has been closed for replies.
Correct answer MatHayward

I have deleted your Fotolia account so Adobe Stock won't try to automatically sync with it if you are attempting to create a new account with the same Adobe ID. Simply select "no" when asked if you are have an existing Fotolia account during the signup process and you should be good to go.

Kind regards,

Mat Hayward

2 replies

MatHayward
Community Manager
MatHaywardCommunity ManagerCorrect answer
Community Manager
November 9, 2017

I have deleted your Fotolia account so Adobe Stock won't try to automatically sync with it if you are attempting to create a new account with the same Adobe ID. Simply select "no" when asked if you are have an existing Fotolia account during the signup process and you should be good to go.

Kind regards,

Mat Hayward

    V
    VicassoAuthor
    Participant
    November 23, 2017

    Thank you so much sir!

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      November 9, 2017

      Hello Vicasso,

      If I understand right, you had a buyers account on fotolia and now you want to create a sellers account for Adobe Stock?

      I'm not sure how Adobe could get your Fotolia's credentials, if you are not offering those.

      I have more the impression, that there are still couckies associated to your fotolia account with your browser.

      ABAMBO | Hard- and Software Engineer | Photographer
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices