Inspiring

Question

Why can't I activate my 16 nominated images for free recourses when clicking Accept?

Forum|Forum|4 years ago
June 7, 2021
4 replies
1342 views

Why can't I activate my 16 nominated images for free recourses when clicking Accept? At Adobe Stock Photo?

Licensing

This topic has been closed for replies.

M

Mat Hayward

Inspiring

Many have reported an issue in which they cannot click to agree to the terms after nominating their assets. If you experience this, the first thing to try is a different browser.

If that still doesn't work, check to make sure your browser window is set to 100%. You can check/change this in Chrome for example by clicking the magnifying glass icon (just to the left of the star icon) found on the right side of the browser bar.

Please let me know if you have been experiencing this issue and changing the resolution in your browser fixes it.

Thank you,

Mat Hayward

J

JimV25

Participant

Hi Mat,

still doesn't work here. Tried Chrome, Edge and Chrome from the phone, changed resolution back and forth, turned off extensions, cleared cookies - button remains greyed out. Any more ideas to try?

WendellaBee

Adobe Employee

This is an offer for contributors, moving to that forum and will follow up on the issue soon.

D

derek oldfield

Participant

Hi, the agree button now works for me, I am using Windows 10, Thank you 🙂

K

klausb40837732

Participant

I have the same problem

K

klausb40837732

Participant

I had this problem too and then I used another browser (firefox instead of Edge) and this is the solution of the problem

PermaLivAuthor

Inspiring

I tried Explorer instead of Chrome, but it didn't help:-/

Abambo

Community Expert

Sorry, but I don't understand what you mean. Could you elaborate further?

What are nominated images? What is "activating images for free recourses"?

ABAMBO | Hard- and Software Engineer | Photographer

PermaLivAuthor

Inspiring

I got this message from Adobe: "

Nominate your resources by June 23rd.
You have 16 qualified resources that you can earn up to $ 80 in advance if selected for the free collection. (USD 5.00 per resource)
Find out more.

Nominate all qualified resources - you can adjust individual files until June 23."

But the Accept button doesn't respond, and I don't know why?

D

derek oldfield

Participant

Yes I have the same problem,

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