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alyr28391671
Participant
November 29, 2018
Answered

Wrong license used

  • November 29, 2018
  • 1 reply
  • 296 views

Hi,

As far as I know a photo purchased for calendar use should be bought as extended license. However I have a photo that was used in a wall calendar that was only ever bought as standard license. I'm sure the company who did that purchased it through Adobe Stock because they credit it on the back of the calendar.

Question is who do I send this information to (photos of calendar and company's name) I can't seem to find an email for this on Adobe site. Or should I just contact the calendar company directly?

Kind Regards,

Aly

This topic has been closed for replies.
Correct answer MatHayward

Hi Aly,

Yes, you are correct. Calendar images require an Extended license. Please open a case via the contact us page found at the bottom of the Adobe Stock Contributor Portal with all of the relevant information and we will look into it.

Kind regards,

Mat Hayward

1 reply

MatHayward
MatHaywardCorrect answer
Legend
November 29, 2018

Hi Aly,

Yes, you are correct. Calendar images require an Extended license. Please open a case via the contact us page found at the bottom of the Adobe Stock Contributor Portal with all of the relevant information and we will look into it.

Kind regards,

Mat Hayward

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