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M
Md Ibrahim5F94
Participant
December 7, 2020
Answered

Your account has a validation status issue. You should Contact us.

  • December 7, 2020
  • 3 replies
  • 480 views

When I go to log in to my contributor account, it only shows, "Your account has a validation status issue. You should contact us."

I haven't got any notification or mail. How can I get back my account soon?

This topic has been closed for replies.
Correct answer Test Screen Name

You should follow the instructions in your message. Did you do that yet? Sometimes Adobe will tell you the problem and help you fix it, sometimes they close down accounts permanently for a variety of reasons.

3 replies

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
December 8, 2020

Hi @Md Ibrahim5F94 ,

We are unable to answer any of your account information on the forum. You need to direct all your question to Adobe through the "Contact us" link you got.

Regards

JG

T
Test Screen Name
Legend
December 7, 2020

The answer seems to be, perhaps. Some people are unblocked, some are not. The details are secret, and there seem to be all sorts of possible problems. I am not staff, but from what I read here, some of them relate to IP claims from other photographers. If another photographer claims you have some of their work, this is likely to be a permanent closedown. Unexpectely large sales seem to be interesting too. All I can say is, you agreed to a contract that allowed Adobe to do this without explaining. 

T
Test Screen NameCorrect answer
Legend
December 7, 2020

You should follow the instructions in your message. Did you do that yet? Sometimes Adobe will tell you the problem and help you fix it, sometimes they close down accounts permanently for a variety of reasons.

    M
    Md Ibrahim5F94Author
    Participant
    December 7, 2020

    A few hours ago I got this mail, "Your account has been blocked because we have been notified of unusual events regarding your recent sales.

    We will inform you as soon as changes are made to your account status."

    Can I get back my account?

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