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bulentevren
Participant
May 8, 2021
Answered

Your account has a validation status issue. You should Contact us.

  • May 8, 2021
  • 2 replies
  • 262 views
 

Hi,

When i login my account it says Your account has a validation status issue. You should Contact us.

Filled the contact us form but no answer (yes i have checked spam folder). 

 

Today i have waited long time to talk to adobe support online chat...after bunch of information they told me they cannot help me with issue and I should ask in contributor forum....

 

I am long time contributor since the start of fotolia. I have my 2.5 years earning on the account. I am really concerned about it.  I cannot login to stock contributor account. I have not received any notice about it. 

 

So what should I do?

 
This topic has been closed for replies.
Correct answer WendellaBee

Please contact contributor-support@adobe.com for assistance.

2 replies

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
May 10, 2021

Please contact contributor-support@adobe.com for assistance.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 10, 2021

    You used the procedure here: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html?

     

    Chat referring you to the forum is nonsense, as we can't help here.

     

    @WendellaBee may be of help.

    ABAMBO | Hard- and Software Engineer | Photographer
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