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adriennel52211098
Participant
December 8, 2018
Question

Failure to launch

  • December 8, 2018
  • 1 reply
  • 162 views

I've downloaded the creative cloud XD but every time I click to open, a blank javascript screen opens, then closes and the program never launches. What is going on??

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    1 reply

    Atul_Saini
    Atul_Saini
    Legend
    December 10, 2018

    Sorry that you are unable to use Adobe XD at the moment Adriennel, please help me with the following details so that I can try to assist you here.

    Please share the OS build, the version of Adobe XD which you are using, graphics cards drivers version. I would also request you to check with Windows section on this link: -Known issues

    Thanks,

    Atul_Saini

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