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rebecab54206571
rebecab54206571
Participant
June 24, 2018
Answered

Unable to use trial version of Adobe XD

  • June 24, 2018
  • 2 replies
  • 760 views

Hi, I thought I had a free trial of 7 seven days of Adobe and today would be the last day, but I don't see it anywhere in my account. Now I don't know how to cancel my account nor if I do have a free trial or not. Can somebody help me with this?

      This topic has been closed for replies.
      Correct answer Atul_Saini

      Hi Rebecab,

      I would like to inform you that we have replaced the 7 days free trial plan to free starter plan for Adobe XD. For more information, please check "Introducing the starter plan" on this link: - May 2018 Update of Adobe XD | Adobe Blog.

      If you have Adobe Creative Cloud application installed, you would be able to see Adobe XD starter plan in apps panel.

      Hope this helps and please let us know in case you need further assistance.

      Thanks,

      Atul_Saini

      2 replies

      Atul_Saini
      Atul_SainiCorrect answer
      Legend
      June 25, 2018

      Hi Rebecab,

      I would like to inform you that we have replaced the 7 days free trial plan to free starter plan for Adobe XD. For more information, please check "Introducing the starter plan" on this link: - May 2018 Update of Adobe XD | Adobe Blog.

      If you have Adobe Creative Cloud application installed, you would be able to see Adobe XD starter plan in apps panel.

      Hope this helps and please let us know in case you need further assistance.

      Thanks,

      Atul_Saini

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      June 24, 2018

      This is a public forum, not the link to Adobe support

      -other users here can't help with that specific problem

      -please click the link below to contact Adobe staff to help

      Be sure to remain signed in with your Adobe ID before accessing the link below

      -you must also allow 'cookies' in your web browser for this to work

      https://helpx.adobe.com/contact/support.html

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