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Jason25054821nqgx
Participant
April 8, 2023
Question

AE keeps crashing when I open it

  • April 8, 2023
  • 1 reply
  • 174 views

I have a imac pro 2017, running Catalina. AE was working and now I can't open it. I uninstalled and re-installed multiple versions, and they all do the same thing. Any suggestions?

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1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
April 12, 2023

Hi Jason,

 

Sorry to hear about the crash.

Could you share your system specifications (CPU, GPU, RAM)? Does it crash on the splash screen or post-launch? If on the splash screen, what's the last loading module?

Let us know, we're here to help.

 

Thanks,

Nishu

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