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S
shmiths
Known Participant
November 4, 2021
Question

AE22 - Importing layered PSD crashes AE

  • November 4, 2021
  • 1 reply
  • 252 views

Hi

Having this issue since updating to AE22. Have tried with different documents, including a simple 4 layered PSD with no layer effects or anything just incase. AE just stops responding on clicking import as composition 

 

I can however import each of the 4 layers individually by importing as footage. Any suggestions?

Thanks

This topic has been closed for replies.

1 reply

Jose Panadero
Community Expert
Jose PanaderoCommunity Expert
Community Expert
November 4, 2021

Try a couple of things:

 

- Delete the After Effects preferences file. Hold CTRL/COMMAND+SHIFt+ALT as soon as you launch AE. You will be prompted to delete the preferences

 

- Deactivate GPU acceleration under File > Project Settings > Video rendering and effects tab. Select Use mercury software option befor importing the PSD file.

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