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Tomás Axolotl
Participant
December 24, 2021
Question

After Effects 2022 composition preview is black, not working

  • December 24, 2021
  • 2 replies
  • 625 views

Dear Adobe Community,

I´m running the latest version of After Effects (22.1.1) on Windows 11 and my preview window for the composition only appears black and I can´t visualize anything. I just checked and my drivers are up to date.

I´ve tried with plenty youtube tutorials with different solutions but none work. This was also an issue for me with Windows 10 and earlier versions of AE. I´d be very thankful for some help!!

 

System Info:

System Model NUC8i7HVK

System Type x64-based PC

Processor Intel(R) Core(TM) i7-8809G CPU @ 3.10GHz, 3096 Mhz, 4 Core(s), 8 Logical Processor(s)

Installed Physical Memory (RAM) 64.0 GB

Display Adapters: -  Intel (R) HD Graphics 630

                              - Radeon RX Vega GH Graphics

 

 

 

 

This topic has been closed for replies.

2 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
December 24, 2021

Hi Tomás Axolotl,

 

Sorry for your issue.

Do you mind sharing the version of the Intel GPU driver that's installed? Here's how you can find: https://support.viewsonic.com/en/support/solutions/articles/33000221571-how-to-check-graphics-card-drivers-in-windows- 

This issue usually gets fixed by updating the Intel GPU driver.

NOTE: Do not rely on Windows to update the driver. I'd recommend going to Intel's website and download and installing the driver manually.

Let us know how it goes.

 

Thanks,

Nishu

Mylenium
Mylenium
Legend
December 24, 2021

No simple answers. Keep fiddling with your graphics drivers and hardware acceleration options. If nothing else works, try to hard-disable the intel GPU in the BIOS/ EFI.

 

Mylenium

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