after effects 2023 not opening, Crash file created

Forum|Forum|2 years ago
April 30, 2023
1 reply
245 views

Hello. Help please. After effects program failed to open. *.crash file appears in the desktop every time. https://www.youtube.com/watch?v=ZE24N7gZSog

error.zip

Workflow
Performance
Crash
Expressions

This topic has been closed for replies.

jenkmeister17177426

Jenkmeister

The crash is related to the NVIDIA drivers you have installed on the machine. Please update to the latest available drivers from NVIDIAs web site. I would also recommend upgrading to AE 23.3 rather than the 23.0 you are having issues with.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded