After Effects 22.4 crashing on startup

Forum|Forum|3 years ago
June 7, 2022
1 reply
271 views

After effects 22.4 keeps crashing on start up.

I'm using a 2021 Macbook, Apple M1 Pro Chip

Mac OS Monterey 12.0.1

AE was working perfectly and was up to date. Closed the program and cannot seem to get it back up and running again.

I tried resetting preferences (opt+cmd+shift) and I do not have any 3rd party plug-ins. I've also tried uninstalling and reinstalling different versions of the program to no success.

Help!

This topic has been closed for replies.

nishu_kush

Community Manager

Hi Patch Silva,

That's strange!

Do you see any error message or crash report? When does it crash - on the splash screen or post the splash screen? If it does on the splash screen, what's the last loading module?

Let us know, we're here to help.

Thanks,

Nishu

P

Patch SilvaAuthor

Participant

Hi Nishu,

Thank you for reaching out. It is strange! It only reaches the "Intializing Required Componenets" stage then becomes unresponsive.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded