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Hugh Betcha
Hugh Betcha
Legend
July 6, 2023
Question

After Effects 'unlinks' from Media Encoder - despite re-installing AE

  • July 6, 2023
  • 1 reply
  • 331 views

After Effects 'unlinks' from Media Encoder - it's not recognizing that I've sent something to render.

 

I uninstalled AE (and Encoder), then re-installed AE, and it auto-installed Encoder yesterday. It worked fine yesterday... but not today... dunno why

This topic has been closed for replies.

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
July 6, 2023

Hi Hugh Betcha,

 

Sorry to hear that.

Are there any error messages? Does it happen with all the projects? Please try running After Effects in Safe Mode with third-party plug-ins disabled.

Let us know the outcome.

 

Thanks,

Nishu

Hugh Betcha
Hugh BetchaAuthor
Legend
July 6, 2023

I do not have any third-party plug-ins...

 

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
July 13, 2023

Could you try running After Effects in Safe Mode and see if that brings any change? What effects are you using in the project? Also, what are your system specifications (CPU, GPU, RAM, OS version)?

Let us know.

 

Thanks,

Nishu

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