Skip to main content
timantha_g
Participant
September 17, 2021
Answered

Error when opening

  • September 17, 2021
  • 1 reply
  • 375 views

Hi! It's been about two days since this is happening. I open After Effects and I keep getting this error. There isn't even an error code. It won't open, it won't let me in. I've already tried uninstalling-reinstalling multiple times, even the CC suite itself. I've updated whatever drivers I could find. I've tried running it as admin, I've tried installing previous versions-- nothing has worked. A coworker suggested I do a trick where I change certain folders' names and add ".old". Didn't work. I don't know what else to do at this point 😞 Can someone please help me?

This topic has been closed for replies.
Correct answer nishu_kush

Hi timantha_g,

 

Sorry for your issue.

Looks like After Effects is crashing while loading AE Juice Pack Manager. Could you try removing this plug-in and see if that brings any change?

Let us know how it goes.

 

Thanks,

Nishu

1 reply

nishu_kush
Community Manager
nishu_kushCommunity ManagerCorrect answer
Community Manager
September 17, 2021

Hi timantha_g,

 

Sorry for your issue.

Looks like After Effects is crashing while loading AE Juice Pack Manager. Could you try removing this plug-in and see if that brings any change?

Let us know how it goes.

 

Thanks,

Nishu

timantha_g
Participant
September 18, 2021

I deleted everything I could find related to AEJuice, and it worked! Thank you so much! 
My next problem now is having AEJuice again as I need them in my projects, but I'm just glad AE can finally open now. Thank you again!