Hi Everybody , I am facing a problem while previewing the media

Hi defaultltvn0n2wl5a5,

Welcome to the Community and sorry for your issue. Could you share the following details so that we can understand the issue properly:

• What's the version of After Effects you're using?
• What are your system specifications (CPU, GPU, RAM, OS)?
• What are the details of the footage (frame rate, frame size, format/codec)? Also, is it screen recorded or shot on a camera?

Let us know, we're here to help.

Thanks,

Nishu

Update your system's graphics driver and check your hardware acceleration settings in the preferences, the composition setings and the preview palette.

Mylenium

Let me move this to the After Effects forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.