Impossible d'enregistrer, d'importer After Effect

Forum|Forum|3 years ago
May 26, 2022
3 replies
867 views

Bonjour,

Mon problème est que après avoir créé ma composition, je peut au début enregistrer et importer. Mais après quelque minute c'est impossible. Comme si after ignorait ma demande.

J'ai réinstaller after, redémarrer mon ordinateur rien ne change. J'ai la version 22.4 et je suis sur mac sur Catalina.

Est-ce que quelqu'un a une solution ? Merci

This topic has been closed for replies.

Jose Panadero

Community Expert

Since macOS Catalina you must give permissions to applications to read and write files. Enter into Preferences and go to Security and Privacy (not sure if this is the name in English as I'm using the spanish version of macOS). Then into the Privacy tab, you need to look for the Disk Total Access on the left panel and add After Effects to the list. It should work.

M

Margaux5CADAuthor

Participant

I tried but it still doesn't work 😞

Jose Panadero

Community Expert

Try a couple of things more.

- Go to your applications Folder, then Utilities and Open Disk Utility. Use the First Aid to repair possible permission problems on your hard drive.

- Delete After EFfects preferences file. Hold COMMAND+OPTION+SHIFT as soon as you open After Effects. You will be prompted to delete the After Effects Preferences file. Click OK and try again.

Ishan Y

Community Manager

Hey Margaux5CAD,

Sorry for the poor experience. Did you receive any errors? Are the Save as and Save a Copy options also not working? What sort of storage are you using to save your project?

Regards,

Ishan