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A
AMarzilli
Participant
July 13, 2023
Question

Lumetri scopes window empty

  • July 13, 2023
  • 4 replies
  • 341 views

Everytime I start up AE, my Lumetri Scopes window is empty. The only way to get anything to show up is to close the panel and then re-open it and change the size of the window. 

This topic has been closed for replies.

4 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
August 28, 2023

Hi AMarzilli,

 

We can get it checked.

What's the version of After Effects you're using? Are you macOS or Windows? Could you share your system specifications (CPU, GPU, RAM)? Also, a screenshot of the After Effects would help us to understand the issue better.

We're here to help, need more info.

 

Thanks,

Nishu

S
Community Manager
Sneha.guptaCommunity Manager
Community Manager
August 28, 2023

This requires further troubleshooting moving the thread to discussions.

    I
    Ignatz Johnson Higham
    Known Participant
    August 28, 2023

    Also have this problem. The scopes work fine, then for no reason they don't respond to any changes. I suspect this is a bug as, I've instelled latest drivers etc.

    Mylenium
    Mylenium
    Legend
    July 13, 2023

    Another typical indication that your hardware acceleration may not be working right. Update your graphics driver, check the relevant settings.

     

    Mylenium

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