MP4/h.264

Forum|Forum|5 years ago
March 17, 2020
3 replies
3284 views

H.264/MP4 Not working properly in after effects 17.0.5 wont import mp4 files error cant read file 81:6

Error or problem

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Correct answer Rameez_Khan

Hi pceside,

We're aware of this bug and are working on a fix. Meanwhile, the workaround is to either reinstall After Effects 17.0.4 or transcode the files using Adobe Media Encoder. More info here: https://community.adobe.com/t5/after-effects/unable-to-import-h-264-h-265-files-after-updating-to-after-effects-17-0-5/m-p/10997790/thread-id/106847?page=1

Thanks,

Rameez

Rameez_KhanCorrect answer

Legend

Hi pceside,

We're aware of this bug and are working on a fix. Meanwhile, the workaround is to either reinstall After Effects 17.0.4 or transcode the files using Adobe Media Encoder. More info here: https://community.adobe.com/t5/after-effects/unable-to-import-h-264-h-265-files-after-updating-to-after-effects-17-0-5/m-p/10997790/thread-id/106847?page=1

Thanks,

Rameez

A

Alexis27541772zwgw

Participant

I am still having this issue in 2023 with an enterprise CC license. Is this workaround still the solution or has there been a fix that I missed? Transcoding using AE doesn't help either.

A

antonio777

Inspiring

I'm having this problem as well, did you manage to fix it?

repeatz77114459Author

Participant

Nope sadly i havent i guess its just the update .. unfortunantly and im 100% sure its not my video footage cause it gives me the error for every video file i try and the video files were working perfect on 17.0.3 looks like will just have to wait till they fix it

A

antonio777

Inspiring

Yeah, more people are complaining about this one, hopefully this will make Adobe hurry up with a fix and yet another update... then who knows what bug will come with that one. Hard to believe they missed this bug before releasing the update.